PRIVACY

POLICY

Last updated: 18th June 2025

This privacy notice explains who we are, how and why we collect, store, use and share your personal information, your rights in relation to it, and how to contact us or the data protection regulator if you have a complaint.

This notice applies if you visit our website (employers.higherin.com).

Contents:

  • Who we are and how to contact us

  • Our collection and use of your personal information

  • How long we keep your information

  • Closing your account and managing marketing preferences

  • Who we share your personal information with

  • Our legal basis for processing your information

  • Transfers of information outside the UK and EEA

  • Your rights

  • Cookies and similar technologies

Who we are and how to contact us

We are Higherin, a company providing employment-related services to students and employers, including apprenticeships, placements, and career events.

Address: 9 Brighton Terrace, Brixton, London, SW9 8DJ Phone: (+44) 0203 056 7700 Email: clientenquiries@higherin.com

Our collection and use of your personal information

We collect personal information when you:

  • Visit our website

  • Contact us or send feedback

  • Download whitepapers or guides

  • Complete surveys

  • Enter competitions promoted by Higherin or its brand ambassadors

We also collect data through cookies, such as your browsing activity. See Cookies and similar technologies below.

The type of personal information we collect depends on your activity on our site and the data you choose to share.

We may also use your information to:

  • Investigate fraud or unlawful activity

  • Protect our business operations

  • Resolve disputes or troubleshoot

  • Create aggregated, anonymised insights that help us understand overall trends - this data does not identify you

How long we keep your information

We retain your personal information only as long as necessary for the purposes outlined in this notice.

We may keep certain information to comply with legal obligations, resolve disputes, or enforce our terms of use.

Closing your account and managing marketing preferences

If you no longer wish to use our services, you can request to close your account by contacting us via email.

If you’ve opted into marketing, you can unsubscribe at any time by clicking the link in our emails or by contacting us directly. It may take up to 7 days to process.

Who we share your personal information with

We share your information with trusted third-party providers who support our business services.

For example, we use HubSpot and Dotdigital (formerly DotMailer) to send marketing emails and gather performance metrics.

All third-party providers are subject to contracts that ensure your data is handled securely and in compliance with data protection laws.

If our business is sold or merged, your data may be shared with the new owner or partner.

We may also share your information with law enforcement if required by law.

Our legal basis for processing your personal information

We use different legal bases depending on how we process your data:

  • Consent – for sending marketing emails and newsletters

  • Contract – for providing services you've signed up for

  • Legal obligation – if required to comply with the law (e.g. a court order)

  • Legitimate interests – for business operations such as troubleshooting, fraud prevention, and creating anonymised insights

Transfers of your information outside the UK and EEA

Some of our providers process data outside the UK and EEA, where data protection laws may differ.

In such cases, we ensure that appropriatesafeguards are in place to protect your information, in line with UK GDPR requirements.

For more information on these safeguards, contact us using the details above.

Your rights

You have the following rights regarding your personal data:

  • Access – Request a copy of your personal data

  • Correction – Ask us to correct inaccurate data

  • Deletion – Request deletion in certain circumstances (excluding when legally required to retain it)

  • Objection – Object to specific types of data processing

  • Restriction – Ask us to limit processing in specific situations

  • Portability – Request your data in a structured format and transfer it to another provider, where technically feasible

To make a rights request, contact: Matthew Meegan at matthew@higherin.co.uk.

You can also file a complaint with the Information Commissioner’s Office (ICO):https://ico.org.uk/global/contact-us

Cookies and similar technologies

We use cookies and similar tracking technologies on our website. These help us:

  • Recognise you and your device

  • Understand how you interact with our site and emails

  • Deliver content tailored to your preferences

Analytics and email marketing


Email marketing
We use HubSpot and Dotdigital to send marketing emails. These tools help us monitor open and click rates to improve our communications.

Website analytics
We use Google Analytics for statistics on website activity, where users come from and whether they  left our website to apply for a role, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.