PRIVACY
POLICY
Last updated: 7th August 2025
This privacy notice explains who we are, how and why we collect, store, use and share your personal information, your rights in relation to it, and how to contact us or the data protection regulator if you have a complaint.
This notice applies to business information of our clients, potential clients and university contacts. It includes if you visit our website (employers.higherin.com). This website is for organisations who are interested in working with us and to show what we can offer.
Who we are and how to contact us
We are Higherin, a company providing employment-related services to students and employers, including apprenticeships, placements, and career events. Address: 9 Brighton Terrace, Brixton, London, SW9 8DJ Phone: (+44) 0203 056 7700 Email:clientenquiries@higherin.com
Our collection and use of your personal information
We collect personal information when you:
visit our website;
contact us or send feedback;
download whitepapers or guides;
complete surveys.
We generally collect the following information.
Name
Job title
Employing organisation
Contact details
Your message if you fill in our website contact form
We also collect data through cookies, such as your browsing activity. See the section ‘Cookies and similar technologies’ below.
We may also use your information to:
investigate fraud or unlawful activity;
protect our business operations;
resolve disputes or troubleshoot;
create aggregated, anonymised insights that help us understand overall trends - this data does not identify you.
How long we keep your information
If you are a user or contact working for one of our clients, we will keep information we process about you for as long as necessary to provide you with our services, or contact you about our services.
We will delete your business contact information after there has been no interaction between us for a reasonable period of time.
We will keep and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and administer and enforce our client agreements.
Managing marketing preferences
If you no longer want to get our marketing, you can unsubscribe at any time by clicking the link in our emails or by contacting us directly. It may take up to 7 days to action.
We share your information with trusted third-party providers who support our business services.
If you work for a client or a prospective client, we use a range of service providers to help us promote our services and manage our relationship and communication with the business you work for, including the following.
HubSpot: to help us keep a record of information like your company e-mail, name, company telephone number and your interactions with us.
LinkedIn Ads: so LinkedIn can show you our advertising within the LinkedIn network. We use LinkedIn Ads to build remarketing target groups for our LinkedIn campaigns. We do not use this mechanism to store any data. We cannot infer if you are a LinkedIn user. If you wish to opt out of our remarketing campaigns on LinkedIn, you can opt out here – https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Unbounce: to create our direct marketing landing page and to collect contact information. Please see their privacy information and terms of service for more information.
We have agreements in place with third parties to make sure data is kept secure and handled appropriately.
We will share personal information with law enforcement or other authorities if required by applicable law.
If we sell our business or any part of it, or if we merge with another business, we will share your personal data with the new owner of the business or our merger partner.
Our legal basis for processing your personal information
We use different legal bases.
Consent – for sending marketing emails and newsletters.
Contract – for providing services you've signed up for.
Legal obligation – if required to comply with the law (such as a court order).
Legitimate interests – for business operations such as troubleshooting, fraud prevention, and creating anonymised insights.
Transfers of your information outside the UK and EEA
Some of the processing of your information by our service providers referred to above happens in countries outside the European Economic Area (EEA) and the UK.
Such countries do not have the same data protection laws as the United Kingdom and EEA. But we require each of our providers to make sure they apply ‘appropriate safeguards’ designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.
If you would like more information about the appropriate safeguards we use, please contact us.
Your rights
You have the following rights regarding your personal data.
Access – Request a copy of your personal data.
Correction – Ask us to correct inaccurate data.
Deletion – Request deletion in certain circumstances (excluding when legally required to retain it).
Objection – Object to specific types of data processing.
Restriction – Ask us to limit processing in specific situations.
Portability – Request your data in a structured format and transfer it to another provider, where technically feasible.
To make a rights request, contact: privacy@higherin.co.uk
You can also file a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/global/contact-us
We use cookies and similar tracking technologies on our website. These help us to:
recognise you and your device;
understand how you interact with our site and emails;
provide content tailored to your preferences.
We use HubSpot and Dotdigital to send marketing emails. These tools help us monitor open and click rates to improve our communications.
We use a cookie management system that sets out what cookies are in which category, and that allows you to turn them on or off. The only category you cannot turn off is the ‘strictly necessary’ one as these cookies are necessary to make the website work and keep it secure.